Experiencing problems with the Smart Run app?

You can contact our support team directly through the app.

  1. Go to ‘Settings’
  2. Click ‘Report Problem’
  3. Describe your issue in the mail

The email automatically contains your app log files, which helps our support team to identify the problem and provide a solution.


Humotion Technical Support

If case of technical problems or software problems, please contact our Humotion Technical Support, they will be happy to help:

Email: support (at) smartracks.run
Telephone: +49 251 590 805 40



If you have any questions or if you are interested in learning more about SmarTracks products and services, please contact us using the contact details below:

Email: info (at) smartracks.run
Telephone: +49 (0) 251 / 590 805 0